We require your up-to-date personal information.

Passports, residence visas, mailing addresses – all of these things change. Please help us help you to ensure your information is updated so that you can retain access to your account.

What we require:

  • Latest passport information page
  • Latest UAE residence visa
  • Emirates ID card(front and back)
  • Completed and signed Customer Information Form

Download here

How to submit:

When we have your completed information, we will send you an email confirmation. Please keep this for your records.

We apologise for any inconvenience, however please note that failure to do so may result in you being unable to access your account.